i bought this several month ago and now its no longer going to work. Acurite is ripping us off!
Most of us agree that asking for Ransom to maintain functionality of a recently purchased product, still in factory warranty, is at the least unethical and at the most fraudulent. Here are the steps you can take:
1. File a claim with BBB.org and ask for a refund or buyback if the unit is still under warranty:
https://www.bbb.org/wisconsin/business-reviews/clock-dealers/chaney-instrument-co-in-lake-geneva-wi-14040087
2. File a complaint with the Wisconsin Dept of Consumer Affairs (ie where they are located):
https://datcp.wi.gov/Pages/Programs_Services/FileConsumerComplaint.aspx
3. Express your dissatisfaction at their Facebook forum:
https://www.facebook.com/acurite/
4. Do the same at their support forum:
https://support.acurite.com/acurite
5. Leave appropriate product reviews where you purchased the unit.
I can't think of anything else, unless a class action lawsuit gets initiated. If anyone has additional tips please post them here.
P.S. I'm perfectly happy using the special offer to buy the Access hub upgrade for my 3+ year old 5 in 1 station. However paying Ransom to use the second unit I bought just last fall is totally unacceptable.