I have the same problem. Seems like if the Access Gateway device sits for any length of time AFTER initially powering it on (and actually being successful at reaching the firmware page following a power on event), that soon afterwards, it stops being responsive to web requests.
As I noted earlier under this topic, I had to power off my Access for 5 minutes (or longer) and then turn it back on before I was able to get success. Powering it off for ~30 seconds or less, was not sufficient, but had to be a longer period of time.
After 5 minutes and then re-application of power--and once the blue LED goes solid again, I was able to direct a browser to the specific IP address expressed as a URL, and would get success. 24 hours later (or less), the page was, once again, unresponsive.
It would seem whatever controls this ability within Access must time out or otherwise become unresponsive after some period of time. I've not tried to nail down how long it takes to become unresponsive--I do know that I tried roughly a day later and it had already stopped responding, but by then, I had obtained the firmware version--which was the piece of information I was seeking. I'll re-iterate, it would be nice if the firmware versioning were available elsewhere (ideally somewhere within the MyAccurite Dashboard), because if this web page does nothing more than display the MAC and firmware version (for, apparently, a very limited time), then it doesn't serve a very useful purpose if we cannot rely on it to be "available" on our individual demand.
Short of rebooting the Access gateway device (and ensuring you leave power off long enough--maybe for any on-board capacitors to drain) seems to be the only method I have found to reach the web page. This does sound like a problem--one shouldn't need to cycle the device just to reach this page, irrespective of how little information is found there. I believe the page should always be accessible if the gateway device is "up"....
My opinion.
As I noted earlier under this topic, I had to power off my Access for 5 minutes (or longer) and then turn it back on before I was able to get success. Powering it off for ~30 seconds or less, was not sufficient, but had to be a longer period of time.
After 5 minutes and then re-application of power--and once the blue LED goes solid again, I was able to direct a browser to the specific IP address expressed as a URL, and would get success. 24 hours later (or less), the page was, once again, unresponsive.
It would seem whatever controls this ability within Access must time out or otherwise become unresponsive after some period of time. I've not tried to nail down how long it takes to become unresponsive--I do know that I tried roughly a day later and it had already stopped responding, but by then, I had obtained the firmware version--which was the piece of information I was seeking. I'll re-iterate, it would be nice if the firmware versioning were available elsewhere (ideally somewhere within the MyAccurite Dashboard), because if this web page does nothing more than display the MAC and firmware version (for, apparently, a very limited time), then it doesn't serve a very useful purpose if we cannot rely on it to be "available" on our individual demand.
Short of rebooting the Access gateway device (and ensuring you leave power off long enough--maybe for any on-board capacitors to drain) seems to be the only method I have found to reach the web page. This does sound like a problem--one shouldn't need to cycle the device just to reach this page, irrespective of how little information is found there. I believe the page should always be accessible if the gateway device is "up"....
My opinion.
