Hmm that is unfortunate. And the verification didn't get into your spam folder? I know they are a bit slow to respond to email; I suppose you could try calling them. The distance you're getting is definitely not normal. My bridge is in my basement, and I'm picking up my 5N1 and even my neighbors 3N1, and multiple tower sensors. Not that I have a large property, but it is going through multiple walls/floors.
I even have other 433mhz devices (Oregon Scientific sensors) in my house and they remain unaffected. Hopefully they can just replace your bridge and you'll be in business.
I even have other 433mhz devices (Oregon Scientific sensors) in my house and they remain unaffected. Hopefully they can just replace your bridge and you'll be in business.