Update:
I received an e-mail that they tested my returned bridge today and determined that the firmware did not download properly. They re-flashed the unit, tested it and I now have a tracking number for the return shipment.
I do appreciate Acurite's quick attention to this.
I also was thinking that maybe it would be better for Acurite to flash and test these units prior to shipment to hopefully save themselves returns. But, maybe it's more cost effective to fix the occasional failed unit then to make sure they are ready for use.
I will let you all know how it goes once I receive it.
I received an e-mail that they tested my returned bridge today and determined that the firmware did not download properly. They re-flashed the unit, tested it and I now have a tracking number for the return shipment.
I do appreciate Acurite's quick attention to this.
I also was thinking that maybe it would be better for Acurite to flash and test these units prior to shipment to hopefully save themselves returns. But, maybe it's more cost effective to fix the occasional failed unit then to make sure they are ready for use.
I will let you all know how it goes once I receive it.